General Manager - HR & Admin

Job Description

Title: General Manager - HR & Admin

Company Name: Smart Technologies (BD) Ltd

Vacancy: 01

Age: 35 to 60 years

Job Location: Dhaka

Salary: --

Experience:

• 12 to 15 years
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, IT Enabled Service, Computer Hardware/Network Companies, Food (Packaged)/Beverage, Developer, Importer

• Masters of Professional Human Resource Management (MPHRM) in Human Resource Management

• Professional HR certifications (SHRM-CP/SCP, CIPD, or equivalent

• 12 to 15 years
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, IT Enabled Service, Computer Hardware/Network Companies, Food (Packaged)/Beverage, Developer, Importer

• Age 35 to 60 years

• Minimum 12-15 years of progressive HR experience, with at least 5-7 years in senior leadership roles.

• Proven track record in managing HR functions in mid-to-large size organizations (preferably 200+ employees).

• Experience in the ICT/technology sector or distribution business is highly preferred.

• Demonstrated success in implementing HR strategies and organizational transformation.

• Technical Competencies: Expert knowledge of Bangladesh Labor Law 2006 and relevant regulations.

• Proficiency in HRIS/ERP systems (SAP, Oracle, Odoo, or similar platforms)

• Strong understanding of compensation & benefits benchmarking

• Advanced MS Office skills (Word, Excel, PowerPoint) Familiarity with HR analytics and data-driven decision making Core Competencies

• Strategic thinking with strong business acumen

• Exceptional leadership and people management skills

• Outstanding communication and interpersonal abilities Strong problem-solving and conflict resolution capabilities

• High integrity, ethics, and professionalism

• Change management and organizational development expertise

• Ability to work in a fast-paced, technology-driven environment Personal Attributes

• Results-oriented with strong execution capabilities Collaborative team player with ability to influence at all levels

• Adaptable and comfortable with ambiguity

• Detail-oriented with excellent organizational skills Proactive and self-motivated

• Commitment to continuous learning and improvement

Strategic HR Leadership:

• Develop and implement comprehensive HR strategies aligned with STBL`s business objectives and growth trajectory

• Lead workforce planning initiatives to support our expanding operations across multiple technology domains

• Design and execute talent acquisition strategies to attract top-tier ICT professionals

• Drive organizational development initiatives that support our culture of innovation and excellence

Talent Management:

• Oversee end-to-end recruitment, selection, and onboarding processes for technical and non-technical roles

• Implement robust performance management systems including appraisals, KPIs, and development plans

• Design career progression pathways and succession planning frameworks

• Lead talent development programs including technical training, leadership development, and skills enhancement

• Manage employee engagement initiatives to maintain high motivation and retention

Compliance & Employee Relations:

• Ensure full compliance with Bangladesh labor laws, regulations, and statutory requirements

• Develop, update, and implement company HR policies and employee handbook

• Handle complex employee relations matters, grievances, and disciplinary proceedings with fairness and professionalism

• Serve as a trusted advisor to leadership on sensitive HR matters

• Promote diversity, inclusion, and ethical business practices

Compensation & Benefits:

• Oversee compensation structure, salary reviews, increments, and bonus programs

• Design competitive benefits packages to attract and retain ICT talent

• Coordinate with finance for accurate and timely payroll processing

• Conduct market benchmarking to ensure competitive positioning

• Manage HR budget and optimize cost-effectiveness

HR Systems & Analytics:

• Maintain and optimize HRIS/ERP systems for efficient HR operations

• Generate comprehensive HR metrics, reports, and dashboards for management review

• Utilize data analytics for informed decision-making on workforce trends

• Ensure accurate maintenance of employee records, documentation, and databases

Administrative Management

Facilities & Operations:

• Supervise all administrative operations including office management, facilities maintenance, and space planning

• Ensure smooth functioning of security systems, transport services, housekeeping, and utility management

• Maintain safe, efficient, and professional workplace environments across all STBL locations

Vendor & Asset Management:

• Manage vendor relationships, contracts, and service level agreements

• Oversee procurement of administrative supplies and services

• Maintain comprehensive asset registers and coordinate asset management

• Optimize administrative budgets and control costs effectively

Inter-departmental Coordination:

• Facilitate seamless coordination between departments for administrative support

• Support business units with HR and administrative requirements

• Ensure efficient communication channels and documentation systems

Leadership & Strategic Contribution

Executive Advisory:

• Serve as a strategic advisor to senior management on all HR and administrative matters

• Contribute to corporate strategy development with insights on human capital and organizational capabilities

• Present comprehensive reports, analyses, and recommendations to leadership and board

Team Leadership:

• Lead, mentor, and develop a high-performing HR & Admin team

• Set clear objectives, provide guidance, and foster professional growth

• Build a culture of service excellence within the HR & Admin function

Organizational Culture:

• Champion STBL`s values and promote a positive, innovative organizational culture

• Drive employee engagement programs and initiatives

• Foster an environment that supports digital transformation and technological excellence

• Support diversity and inclusion across the organization

• Provident fund,Medical allowance,Mobile bill,Weekly 2 holidays,Insurance
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2