CHIEF OPERATING OFFICER (COO)
Job Description
Title: CHIEF OPERATING OFFICER (COO)
Company Name: Guardian Life Insurance Limited
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters/ MBA on CSE from any reputed institute.
Experience Requirements:
∎ At least 15 year(s)
Job Responsibilities:
∎ Act as a strategic partner on the leadership team and supervise the IT, Claims, Admin-Procurement & Customer Services teams to ensure achieving company goals.
∎ Take appropriate strategies to achieve short-term and long-term targets.
∎ Implement and execute the company's business plan, overall strategy and vision of the company.
∎ Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
∎ Work collaboratively to develop and improve systems, processes, controls and procedures that improve the overall efficiency of the company.
∎ Apply strategies to improve forecasting, planning and proper logistics.
∎ Controlling company costs so that budget can be maintained.
∎ Manage the long term sustainable development, administration and implementation of IT programs, policies and procedures in the company.
∎ Deliver prompt, relevant, customer driven, market based cost-effective and efficient technology and operation solutions through business automation that are robust and integrative to meet the business needs.
∎ Manage Branch Operations throughout the country.
∎ Build company image by collaborating with customers, local authority, government, community, and employees and enforce ethical business practices.
∎ Responsible for implementation of operational SLA for better customer service. Ensure preparation of SOPs for each and every major operational process.
∎ Provides timely, accurate and complete reports on the operating condition of the company.
∎ Build a strong culture of accountability and teamwork amongst employees.
∎ Delegating responsibilities to ensure staff member’s growth.
∎ Employing various initiatives to coach employees to optimize their capabilities.
∎ Provide career guidance and support to educate and motivate team members.
∎ Making good liaison with IDRA and with different regulatory authorities regarding insurance operation.
∎ Ensure business is compliant with regulatory, legal and internal policy framework. Ensure compliance as per CAMALCO guidelines.
∎ Ensure zero level leakage of revenue, timely submission of regulatory reports and internal policy, customer data / file management.
Additional Requirements:
∎ Age 42 to 48 years
∎ Knowledge on programing language.
∎ Proven experience as Chief Operating Officer or relevant role for more than 4 years.
∎ Highest standard of integrity, humility and ethics.
∎ Leadership with a wide perspective right from strategy to operations.
∎ Result orientation and proven execution capability.
∎ Excellent communication skills.
∎ Ability to guide and coach across levels in the line teams.
∎ Deep understanding of financial technology, AI and software development, delivery, project management disciplines are essential.
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance, Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 18 Mar 2023
Company Information:
∎ 2 Mar 2023
∎ Guardian Life Insurance Limited
∎ Address : Head Office: Police Plaza Concord (13th Floor), Tower - 02, Plot # 02,
Road # 144, Gulshan Avenue, Dhaka-1212
∎ Web : www.guardianlife.com.bd
∎ Business : Guardian Life Insurance Limited is the fastest growing life insurance company in the country. Its main sponsors are Apex, BRAC, and Square and other reputed local and foreign investors. Guardian Life Insurance Limited is committed to the same high values, standards and culture as espoused by our sponsors. Guardian Life Insurance Limited has a vision to bring about a positive change & trust in the life insurance business, through product and process improvement, operational efficiency, excellent service and customer focus. It was established in January 2014 and has already managed to achieve an admirable position in the Insurance Industry and aims to achieve much higher standards in the coming years. Insurance is one way of being prepared for the worst; it offers the surety that the economic part of the pain will be taken care of, Guardian Life Insurance makes every effort required to deliver the best to its customers by providing them with world class insurance and outstanding customer service. They have begun their journey with the motive of offering their customers a healthier, secure and more hopeful future.
Guardian Life Insurance assures a highly skilled and well-informed workforce united with a blend of the latest technology in order to go the extra mile for their valued customers. Innovation, proper risk management and prudent investment mechanisms are our tools in ensuring maximum financial benefits for our customers.
The paid up capital of the company is BDT 33.67 Crores and authorized capital is set at 200 Crores, Guardian Life Insurance is determined to build confidence in the hearts of our sponsors through great administration.
Guardian Life Insurance Limited is seeking highly motivated and talented individuals who have integrity, the relevant experience and a positive attitude to help us bring about the desired change in the Life Insurance industry.
Category: Bank/Non-Bank Fin. Institution
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