Sr. Executive / Assistant Manager -HR

Job Description

Title: Sr. Executive / Assistant Manager -HR

Company Name: Strivelink Holdings

Vacancy: 2

Age: Na

Job Location: Dhaka (Dhanmondi)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, BPO/ Data Entry Firm, Consulting Firms

• Bachelor/Honors

• At least 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service, BPO/ Data Entry Firm, Consulting Firms

Job Overview

Career Developers Limited is seeking a proactive Sr. Executive / Assistant Manager – HR with solid BPO experience to lead HR operations, recruitment, and employee engagement aligned with UK-time processes.

Key Responsibilities

• Lead end-to-end recruitment for BPO roles and maintain a proactive candidate pipeline.

• Manage HR operations including attendance, HRIS updates, onboarding, and documentation.

• Ensure compliance, shift policies, leave policies, and BPO-specific HR practices.

• Handle employee relations, grievances, and disciplinary cases with professionalism.

• Monitor shift adherence, roster management, and workforce scheduling for UK operations.

• Track and report key HR metrics (attrition, attendance, joining ratio, hiring Turnaround Time).

• Coordinate appraisals, KPI tracking, and performance improvement plans.

• Manage exit processes, clearance, and conduct exit interviews for retention insights.

• Support training coordination, refresher sessions, and new-hire orientation programs.

• Work closely with operations to address absenteeism, retention, and behavioral issues.
  

Required Skills & Qualifications

• Bachelor’s/Master’s in HRM or relevant field.

• 3–5 years of proven HR experience in the BPO industry.

• Strong HR operations, recruitment, compliance, and performance management skills.

• Excellent English and Bangla communication.

• Must proficient Using HRIS tools.
  

Other Benefits:

• 2 days weekend

• Festival Bonus

• Drop-off facility for female employees