Sales Manager, Cards Division (SPO-AVP)

Job Description

Title: Sales Manager, Cards Division (SPO-AVP)

Company Name: A Reputed Private Commercial Bank

Vacancy: --

Age: At least 30 years

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:

• At least 6 years
• The applicants should have experience in the following business area(s): Banks

• Bachelor/Honors
• Masters

• At least 6 years
• The applicants should have experience in the following business area(s): Banks

• Age At least 30 years

The incumbent will be responsible for driving card sales, managing the Direct Sales Team (DST), achieving business targets and ensuring quality customer acquisition. Major responsibilities will include:

• Lead, supervise and manage the Direct Sales Team (DST) engaged in acquisition and sales of credit/debit card products.

• Develop and implement effective sales strategies to achieve monthly, quarterly and annual card acquisition and activation targets.

• Set individual and team-wise sales targets and continuously monitor performance against assigned targets.

• Guide, coach and motivate the sales team to maximize productivity, conversion and quality of business.

• Monitor daily sales activities, leads, applications, approvals, activations and other relevant sales performance indicators.

• Ensure achievement of card acquisition targets while maintaining required portfolio quality and compliance standards.

• Develop new customer acquisition channels and explore opportunities for expanding the Bank's card business.

• Coordinate with Branch Banking, Retail Banking, Marketing, Credit, Operations, Call Centre and other relevant units for smooth processing and delivery of card products.

• Ensure proper documentation, KYC, AML/CFT and other regulatory and internal policy requirements in the sales and customer acquisition process.

• Monitor the performance and productivity of individual Sales Officers/Direct Sales Representatives and take appropriate corrective measures where necessary.

• Conduct regular field visits and accompany sales team members to support customer acquisition and improve sales effectiveness.

• Prepare and submit periodic sales reports, performance dashboards, forecasts and business updates to management.

• Analyze market trends, competitor offerings and customer preferences and recommend appropriate sales initiatives for card products.

• Organize and participate in corporate sales drives, campaigns, fairs, promotional activities and other customer acquisition programs.

• Ensure that sales practices remain ethical, transparent and aligned with the Bank's policies and regulatory requirements.

• Support the development and implementation of incentive schemes and performance measurement mechanisms for the Direct Sales Team.

• Maintain strong relationships with existing and prospective customers and ensure a high level of customer service.

• Perform any other duties and responsibilities assigned by the Management from time to time.