Manager (SIS)

Job Description

Title: Manager (SIS)

Company Name: Group QA

Vacancy: --

Age: At most 50 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 10 years
• The applicants should have experience in the following business area(s): Garments, Textile

• Bachelor/Honors

• 8 to 10 years
• The applicants should have experience in the following business area(s): Garments, Textile

• Age At most 50 years

1.     Strategic & Material Quality Ownership

​Strategic Planning: Develop and execute the SIS strategy, aligning it with global business needs.

​Expert Consulting: Serve as the final technical authority and consultant on all complex quality issues related to Fabrics, Printing & Embellishment Techniques, Raw Materials, and Trims/Interlining.

​Supplier Matrix Management: Oversee the application and strategic expansion of the Self-Inspection Supplier Skill matrix, ensuring the program is rolled out to qualified, high-performing suppliers.

​Technology Integration: Drive the adoption and optimal use of quality-related digital platforms (GIN, PLM, Pivot 88) to enhance efficiency, data accuracy, and reporting across the SIS network.

2.     Leadership & Quality Control

o   Mentor & manage a team of Quality Inspectors and Asst. Managers.

o   Focusing on Process Optimization.

o   Establish, monitor & report for the entire SIS program.

3.     Direct the analytic review of quality data to identify the systemic quality risks and recurring supplier failure.

4.     Developing data-driven, long-term corrective action plans.

III. Compliance & Risk Management

 * Audit & Certification: Oversee the auditing and re-certification process of SIS suppliers, ensuring rigorous compliance with the Supplier Quality Manual (SQM).

 * Product Safety: Hold ultimate accountability for ensuring all SIS program products meet stringent Product Safety standards and all applicable European Legislations.

 * Risk Escalation: Lead the high-level Risk Assessment process, acting as the primary decision-maker and liaison for escalating major quality failures to the Head of QAD.

 * Regulatory Updates: Ensure the QAD team and all SIS suppliers are trained on and compliant with the latest regulatory changes and manual updates.

IV. Collaboration & Stakeholder Management

 * Cross-Functional Leadership: Work directly with the QAD Team, Sourcing, and Merchandising departments to integrate quality goals into the entire product lifecycle, from design to delivery.

 * Internal Training: Design and deliver high-impact Quality training (both internal and external) to elevate the technical competence of the QAD team and supplier inspectors.

 * Escalation & Resolution: Manage the full Escalation Process for critical quality failures, personally leading complex quality issues related investigations and approving final corrective action plans & NCR closure.

 * Supplier Relationship: Maintain strategic relationships with top-tier SIS supplier management to drive joint continuous improvement projects.

V. Skills & Qualifications

 * Management Experience: Minimum 7-10 years of experience in Quality Assurance/Control in the apparel industry, with 3-5 years in a managerial or leadership role overseeing a team.

 * Technical Knowledge: Comprehensive, expert-level knowledge of Fabrics, Garment Construction, Product Safety, and International Quality Standards.

* Soft Skills:

   * Exceptional Team building and leadership approach.

   * Proven Problem-solving and strategic decision-making capabilities.

   * Superior communication skills verbal & written in both Bangla and English.

   * Excellent presentation skills for executive-level reporting.

 * Software Proficiency: Advanced proficiency in MS Office, Pivot 88, and Outlook.