Job Description
Title: Officer - Customer Support/ SPC
Company Name: Youngone Materials
Vacancy: 03
Age: at least 25 years
Location: Dhaka (Savar EPZ)
Minimum Salary: Tk. 25500 (Monthly)
Experience:
∎ At least 2 years
∎ Freshers are also encouraged to apply.
Published: 22 Jun 2025
Education:
∎ Bachelor of Science (BSc) in Textile Technology
Requirements:
Additional Requirements:
∎ Age at least 25 years
∎ Proven experience as an Excel power user and advanced Excel proficiency.
∎ Expertise in Excel functions including VLOOKUP, INDEX-MATCH, SUMIFS, COUNTIFS and nested formulas.
∎ Communicate effectively in English, both written and verbal for internal and external correspondence.
∎ Effective communication and presentation skills.
∎ Proven experience as an Excel power user and advanced Excel proficiency.
∎ Expertise in Excel functions including VLOOKUP, INDEX-MATCH, SUMIFS, COUNTIFS and nested formulas.
∎ Communicate effectively in English, both written and verbal for internal and external correspondence.
∎ Effective communication and presentation skills.
Responsibilities & Context:
∎ Maintaining regular communication to address buyer inquiries, provide production updates and ensure customer satisfaction.
∎ Coordinate closely with production, quality and sales teams to fulfill buyer requirements in a timely manner.
∎ Address buyer concerns or complaints promptly and effectively, working closely with internal teams to resolve issues and maintain positive relationships.
∎ Design and generate various buyer reports, graphs and dashboards to visualize KPI/OKI.
∎ Maintaining regular communication to address buyer inquiries, provide production updates and ensure customer satisfaction.
∎ Coordinate closely with production, quality and sales teams to fulfill buyer requirements in a timely manner.
∎ Address buyer concerns or complaints promptly and effectively, working closely with internal teams to resolve issues and maintain positive relationships.
∎ Design and generate various buyer reports, graphs and dashboards to visualize KPI/OKI.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Insurance, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Transport
∎ Medical facility
∎ Transport
∎ Medical facility
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Savar EPZ)
Company Information:
∎ Youngone Materials
∎ Plot 4.5 - 8 & 12.5-16, DEPZ , Ashulia, Savar, Dhaka
∎ Backward linkage of Textile/ Garments.
Address::
∎ Plot 4.5 - 8 & 12.5-16, DEPZ , Ashulia, Savar, Dhaka
∎ Backward linkage of Textile/ Garments.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Jun 2025
Category: Garments/Textile
