Senior Officer/Supervisor- Customer Relationship Management, BA
Job Description
Title: Senior Officer/Supervisor- Customer Relationship Management, BA
Company Name: Intertek Bangladesh
Vacancy: 2
Age: 26 to 32 years
Location: Dhaka
Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Multinational Companies, Garments, Third Party Auditor (Quality, Health, Environment, Compliance
Published: 29 Aug 2024
Requirements:
Additional Requirements:
∎ Age 26 to 32 years
∎ Minimum 2-3 years of sales experience in the RMG, Auditing, or RMG Accessories industry is preferable.
∎ Thorough knowledge of product and market dynamics.
Responsibilities & Context:
∎ Ensure best service support for CRM vendors, ensuring zero hindrance in services provided by Organization.
∎ Build strong rapport with Client/vendors to gain 100% trust on Intertek, facilitating continuous improvement in customer satisfaction and market share.
∎ Conduct daily analysis and reporting, including monitoring report due lists, delivery status, hold progress updates, and payment collection updates.
∎ Conduct regular market visits to maintain close relationships with customers and organize customer engagement programs.
∎ Assist in increasing market share and report value increase, ensuring report delivery turnaround time (TAT) up to 80% by office time.
∎ Work collaboratively with the credit team to support credit collection and ensure CRM customers receive reports on time.
∎ Ensure best service support for CRM vendors, ensuring zero hindrance in services provided by Organization.
∎ Build strong rapport with Client/vendors to gain 100% trust on Intertek, facilitating continuous improvement in customer satisfaction and market share.
∎ Conduct daily analysis and reporting, including monitoring report due lists, delivery status, hold progress updates, and payment collection updates.
∎ Conduct regular market visits to maintain close relationships with customers and organize customer engagement programs.
∎ Assist in increasing market share and report value increase, ensuring report delivery turnaround time (TAT) up to 80% by office time.
∎ Work collaboratively with the credit team to support credit collection and ensure CRM customers receive reports on time.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Intertek Bangladesh
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 28 Sep 2024
Category: Marketing/Sales
