Industrial Relations Manager

Job Description

Title: Industrial Relations Manager

Company Name: Sentry Security Services Ltd. (A Sister Concern of Sentry Group)

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: --

Experience:

• 7 to 10 years

Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.

• 7 to 10 years

Minimum of 7-10 years of experience in industrial relations, employee relations, or a related role.

Strong knowledge of national labor laws and regulations.

Excellent conflict resolution and mediation skills.

Ability to handle sensitive issues with discretion and professionalism.

Strong communication and interpersonal skills.

Proficient in Microsoft Office Suite and HR software.

High level of integrity and ethical standards.

Problem-solving and decision-making skills.

Strong leadership and team management abilities.

Effective communication and negotiation skills.

Ability to work under pressure and manage multiple priorities.

Detail-oriented and organized.

Job Context: Sentry Security Services Ltd. is a leading security service provider in Bangladesh, committed to ensuring the safety and security of our clients through professional and reliable services. We are seeking an experienced and proactive Industrial Relations Manager to manage and resolve various employee issues, ensuring compliance with the country`s laws and regulations.

Responsibilities

1. Monitor and address issues related to guards` compliance with country laws and company policies.
2. Investigate incidents of misconduct, absenteeism, theft, and property damage involving security guards.
3. Handle all types of disputes involving security guards, including conflicts with colleagues, supervisors, and clients.
4. Mediate disputes and provide effective conflict resolution strategies.
5. Ensure all actions and policies comply with national labor laws and regulations.
6. Work closely with the company`s lawyer to take appropriate legal actions when necessary.
7. Respond promptly to incidents involving security guards, including fights, theft, and property damage.
8. Conduct thorough investigations and document findings.
9. Develop and implement training programs to educate security personnel on company policies, legal compliance, and conflict resolution.
10. Conduct regular briefings and workshops to reinforce standards of conduct and performance.
11. Maintain detailed records of all incidents, investigations, and actions taken.
12. Prepare and submit regular reports to senior management on industrial relations issues and resolutions.
13. Act as a liaison between security personnel and management to address grievances and concerns.
14. Provide recommendations to management on policies and practices to improve employee relations and compliance.
15. Implement preventive measures to reduce incidents of misconduct and non-compliance.
16. Promote a culture of accountability and integrity among security guards.