Front Desk Executive (Female)

Job Description

Title: Front Desk Executive (Female)

Company Name: Sentry Security Services Ltd. (A Sister Concern of Sentry Group)

Vacancy: 1

Age: At least 22 years

Job Location: Dhaka (Dhanmondi)

Salary: --

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Security Service

• Bachelor's degree in Business Administration, Management, English, Marketing, Public Relations, or a related discipline.

• Diploma in Hospitality or Office Management will be an added advantage.

• 1 to 3 years
• The applicants should have experience in the following business area(s): Security Service

• Age At least 22 years
• Only Female

Experience Requirements

• 1–3 years of experience as a Front Desk Executive, Receptionist, Customer Service Executive, or Administrative Assistant.

• Experience in a corporate office, bank, multinational company, or service industry will be preferred.

Required Skills

• Excellent communication skills in both Bangla and English.

• Strong customer service and interpersonal skills.

• Professional telephone etiquette.

• Good organizational and time management skills.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Basic knowledge of office administration and document management.

• Ability to multitask and work under pressure

Personal Attributes

• Pleasant personality with a professional appearance.

• Smart, confident, and well-groomed.

• Courteous, polite, and customer-focused.

• Honest, reliable, and responsible.

• Positive attitude and willingness to learn.

• Strong teamwork and problem-solving abilities.

Job Context

• We are looking for a smart, customer-oriented, and professional Female Front Desk Executive to be the first point of contact for our visitors, clients, and business partners.

Key Responsibilities

• Welcome clients, visitors, vendors, and guests in a professional and courteous manner.

• Manage the reception desk and maintain a positive first impression of the Company

• Answer, screen, and transfer incoming telephone calls promptly and professionally.

• Receive and distribute incoming mail, courier packages, and official documents.

• Maintain visitor registers and issue visitor passes where applicable.

• Coordinate meeting room bookings and assist in arranging meetings.

• Inform concerned employees about visitor arrivals.

• Maintain the reception area in a clean, organized, and presentable condition.

• Provide administrative support, including filing, photocopying, scanning, printing, and document handling.

• Assist in preparing letters, reports, and official correspondence.

• Coordinate with HR, Administration, Operations, Finance, and other departments as required.

• Maintain records of office supplies and coordinate replenishment requests.

• Support event arrangements, interviews, and company meetings.

• Handle customer inquiries and direct them to the appropriate department.

• Maintain confidentiality of company information and visitor records.

• Perform any other duties assigned by management.

Job Location: Head Office, Dhanmondi, Dhaka-1205

Salary & Benefits

• Attractive salary package (Negotiable based on qualifications and experience).

• Two festival bonuses.

• Annual performance-based salary review.

• Mobile allowance (where applicable).

• Professional training and career development opportunities.

• Leave and other benefits as per company policy.