Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Alif Boiler
Vacancy: --
Age: Na
Job Location: Dhaka (Pallabi)
Salary: Tk. 15000 - 23000 (Monthly)
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Engineering Firms
Published: 2025-11-06
Application Deadline: 2025-12-06
Education:
- Bachelor of Science (BSc) in Mechanical Engineering
Bachelors of Mechanical Engineering or a related field.
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Engineering Firms
Skills Required:
Additional Requirements:
2-3 years of experience in Customer Care, Business Development and servicing of industrial machinery (Fresher’s with strong technical skills may apply).
Must have a basic understanding of boilers and industrial machinery.
Proficiency in MS Office (Excel, Word, PowerPoint).
Strong communication and negotiation skills.
Ability to work independently and visit client locations.
Responsibilities & Context:
Responsibilities:
Daily Customer Follow-Up: Regularly analyze customer needs and follow up via calls, emails, and SMS for optimal service.
Service Team Collaboration: Coordinate with the service team to resolve issues quickly and meet performance targets.
Customer Relationship Management: Ensure ongoing communication, satisfaction, and timely resolution of customer inquiries and issues.
Inventory Management: Maintain and audit spare parts stock to ensure availability for service needs.
Documentation: Prepare accurate bills, challans, and work orders for all transactions.
Job Other Benifits:
Mobile bill, Sales incentives and bonuses.
Yearly salary review and performance-based on promotions.
Festival bonuses.
Thank you Bonus Depend on Performance
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Engineer/Architects
Interested By University
| University | Percentage (%) |
|---|---|
| Sonargaon University | 9.06% |
| International University of Business Agriculture and Technology | 4.68% |
| National University | 3.22% |
| World University of Bangladesh | 2.63% |
| Ahsanullah University of Science and Technology (AUST) | 2.05% |
| BOGURA POLYTECHNIC INSTITUTE | 1.46% |
| City University | 1.46% |
| University of Dhaka | 1.46% |
| Khulna University of Engineering & Technology | 1.17% |
| European University of Bangladesh | 1.17% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 80.99% |
| 31-35 | 14.33% |
| 36-40 | 2.05% |
| 40+ | 2.34% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 29.33% |
| 20K-30K | 59.24% |
| 30K-40K | 7.62% |
| 40K-50K | 2.64% |
| 50K+ | 1.17% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 21.35% |
| 0.1 - 1 years | 12.57% |
| 1.1 - 3 years | 28.36% |
| 3.1 - 5 years | 13.74% |
| 5+ years | 23.98% |
