Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Alif Boiler
Vacancy: --
Age: Na
Job Location: Dhaka (Mirpur12, Pallabi)
Salary: Tk. 15000 - 23000 (Monthly)
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Engineering Firms
Published: 2025-09-28
Application Deadline: 2025-10-28
Education:
- Bachelor of Science (BSc) in Mechanical Engineering
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Manufacturing (FMCG), Engineering Firms
Skills Required:
Additional Requirements:
- Only Female
2-3 years of experience in sales and servicing of industrial machinery (Fresher’s with strong technical skills may apply).
Must have a basic understanding of boilers and industrial machinery.
Proficiency in MS Office (Excel, Word, PowerPoint).
Strong communication and negotiation skills.
Ability to work independently and visit client locations.
Responsibilities & Context:
Responsibilities:
Daily Customer Follow-Up: Regularly analyze customer needs and follow up via calls, emails, and SMS for optimal service.
Service Team Collaboration: Coordinate with the service team to resolve issues quickly and meet performance targets.
Customer Relationship Management: Ensure ongoing communication, satisfaction, and timely resolution of customer inquiries and issues.
Inventory Management: Maintain and audit spare parts stock to ensure availability for service needs.
Documentation: Prepare accurate bills, challans, and work orders for all transactions
Job Other Benifits:
Mobile bill, Sales incentives and bonuses.
Yearly salary review and performance-based on promotions.
Festival bonuses.
Thank you Bonus Depend on Performance
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.32% |
| Rajshahi University of Engineering & Technology | 2.44% |
| Bangladesh University of Business and Technology (BUBT) | 2.44% |
| World University of Bangladesh | 2.44% |
| University of Dhaka | 2.44% |
| Sonargaon University | 2.44% |
| Govt. Eden Mohila College | 2.44% |
| Bangladesh University of Business and Technology | 2.44% |
| Dhaka International University | 2.44% |
| Pabna University of Science and Technology | 1.22% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 81.71% |
| 31-35 | 12.20% |
| 36-40 | 1.22% |
| 40+ | 2.44% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 42.68% |
| 20K-30K | 56.10% |
| 30K-40K | 1.22% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 29.27% |
| 0.1 - 1 years | 13.41% |
| 1.1 - 3 years | 34.15% |
| 3.1 - 5 years | 14.63% |
| 5+ years | 8.54% |
