Jr. Executive - Call Center (Tele-sales)

Job Description

Title: Jr. Executive - Call Center (Tele-sales)

Company Name: RensSoft Solutions Limited

Vacancy: 3

Age: 20 to 30 years

Job Location: Dhaka (Mohammadpur)

Salary: Tk. 13000 - 15000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, Pharmaceutical/Medicine Companies, Call Center, Healthcare Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors
• Diploma

• At least 1 year
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, Pharmaceutical/Medicine Companies, Call Center, Healthcare Startup
• Freshers are also encouraged to apply.

• Age 20 to 30 years
• Only Female

• 0–1 year of experience in Tele-sales, Customer Service, or Marketing (Fresh graduates are encouraged to apply).
• Excellent communication, English writing and customer handling skills.
• Proficient in MS Word, Excel, Google Docs/Sheets, Email, and Internet Browsing.
• Target-driven, self-motivated, and eager to learn.
• Familiarity with CRM software is an advantage.
• Sales/marketing qualification is a plus.

• Generate leads through outbound follow-up calls and convert potential customers into sales.

• Handle both incoming and outgoing customer calls professionally.

• Follow up with existing and potential customers to achieve sales targets.

• Manage and respond to customer queries through phone and online channels.

• Provide accurate product/service information and ensure excellent customer service.

• Identify customer needs and recommend suitable products or services.

• Maintain regular communication with leads and customers to improve conversion.

• Collect and record customer feedback and update customer information.

• Maintain daily call, lead, follow-up, and sales records.

• Prepare daily/weekly reports as required.

• Achieve assigned sales, call, and conversion targets.

• Perform other duties assigned by management.

• Festival Bonus: 2

1. Salary will be negotiable based on experience and skills.

2. Attractive benefits as per company policy.

3. Salary review after 6 months based on performance.

4. Performance-based incentives/bonus and promotion opportunities.

5. Career growth and professional development opportunities.

6. Friendly, supportive, and collaborative work environment.

7. Employee recognition and performance appreciation programs.

8. One day weekly holiday and government holidays.