Customer Relationship Officer (CRO)

Job Description

Title: Customer Relationship Officer (CRO)

Company Name: NKN Group

Vacancy: --

Age: At least 18 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-10-07

Application Deadline: 2026-11-06

Education:

Requirements:

Skills Required:

Additional Requirements:

  • Age At least 18 years


Responsibilities & Context:

WE ARE HIRING

Join Our Team - Grow Together

Online Sales

Your Skills Can Make a Difference!

Customer Relationship Officer (CRO)

  • Contractual employee to assist online sales management.

  • Smart and energetic candidates can be trained well to serve customers smartly and ensure a better customer experience, which will increase

  • customer satisfaction.

Job Location: Dhaka

Key Responsibilities:

  • Call Center Query Management

  • Order Collection

  • Order Confirmation

  • Invoice Processing for Delivery

  • Delivery Management

  • Payment Reconciliation

  • Resolving customer queries and complaints quickly and efficiently

  • Building and maintaining relationships with key customers

  • Answer queries/Message replies through social media accounts.

Send Your CV to : nkngrouprecruit@gmail.com

Expected Salary Range:

TK.20,000 to Tk.23,000

per month.

Required qualifications and experience:

Bachelor's degree in any discipline ✔️Proficiency in spoken English is a must < 1 to 3 years of proven experience in a relevant field

Excellent verbal and written

communication skills in English and Bangla. General computer applications (MS Word, MS Excel, PowerPoint, social media, etc.).

Be a part of our growing team

and build your career with us.



Job Other Benifits:

Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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