Executive/ Senior Executive, Contact Center, Marketing

• 2 to 5 years
• The applicants should have experience in the following business area(s): Real Estate, Developer

• Bachelor/Honors

• 2 to 5 years
• The applicants should have experience in the following business area(s): Real Estate, Developer

• Age 23 to 28 years

- Make outbound calls to potential customers to promote products and services.

- Receive and respond to customer calls through the hotline.

- Conduct surveys with lost/closed customers and maintain updated records.

- Follow up with the Sales team regarding customer status and updates.

- Prepare call response reports for the Manager and ensure database accuracy.

- Enter, update, and maintain customer information in the iDial system.

- Respond to customer queries received through online and social media platforms on time.

- Ensure a positive customer experience through professional and effective communication.

- Maintain accurate records of customer interactions and follow-up activities.