Customer Support Executive (Female)

Job Description

Title: Customer Support Executive (Female)

Company Name: Fit Elegance Ltd.

Vacancy: 4

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience: --

Published: 2026-10-07

Application Deadline: 2026-11-06

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Handle customer inquiries through phone calls, Facebook, WhatsApp, and other communication channels.

• Perform Telesales, upselling, cross-selling, and follow-up calls.

• Maintain customer information, Complain and sales activities using CRM software.

• Respond to customer queries professionally and provide accurate product/service information.

• Follow up with potential and existing customers to increase sales and customer retention.

• Handle customer complaints and ensure timely resolution.

• Update daily customer interactions, sales information, and follow-up records.

• Coordinate with the sales, e-commerce, and other relevant departments when required.

• Others responsibility assigned by management.