Customer Care & Telesales Executive

Job Description

Title: Customer Care & Telesales Executive

Company Name: Alif Boiler

Vacancy: --

Age: At least 20 years

Job Location: Dhaka (Mirpur12)

Salary: Tk. 12000 - 16000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Engineering Firms

• Diploma in Engineering or a related field.

• At least 1 year
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Engineering Firms

• Age At least 20 years

• Minimum 1 year of experience in Customer Care or Telesales.

• Freshers with strong technical knowledge and communication skills may also apply.

• Candidates must have a long-term work mentality and be willing to commit to a minimum 3-year employment period.

• Basic understanding of boilers and industrial machinery.

• Proficiency in MS Office (Excel, Word, PowerPoint).

• Strong communication, negotiation, and customer-handling skills.

• Smart, confident, polite, and presentable personality.

• Ability to work independently and visit client locations when required.

• Handle customer calls and provide information about company products and services.

• Communicate with new and existing customers professionally.

• Follow up with potential customers through telephone calls.

• Promote company products and generate sales leads through telesales.

• Maintain regular communication and good relationships with customers.

• Prepare and maintain customer and call records.

• Coordinate with the sales and service team when required.

• Office lunch and Afternoon Snacks provided.

• Mobile bill.

• Sales incentives and performance-based bonuses.

• Yearly salary review.

• Yearly 02 Festival bonuses.

• Thank You Bonus based on performance.