Customer Relationship Officer (Female)
Job Description
Title: Customer Relationship Officer (Female)
Company Name: JR Architecture & Engineers Ltd
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience: --
Published: 2026-10-05
Application Deadline: 2026-11-04
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Responsibility:
Client Communication: Answer inquiries via phone, email, chat, or in-person visits to provide accurate product and service information.
Issue Resolution: Handle customer complaints, troubleshoot problems, and coordinate with internal teams for timely solutions.
Relationship Management: Build sustainable relationships with accounts, maintain updated profiles in CRM databases, and encourage repeat business.
Sales & Promotion: Identify opportunities to cross-sell or upsell products and services, and help generate new leads when required.
Feedback Reporting: Collect client feedback and share insights with management or technical departments to improve service delivery.
Job Other Benifits:
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
