Service Receptionist
Job Description
Title: Service Receptionist
Company Name: SwiftTech Service Ltd.
Vacancy: --
Age: At most 30 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
Published: 2024-11-21
Application Deadline: 2024-12-21
Education:
- Bachelor/Honors
- Minimum equivalent (Bachelor’s degree preferred).
Requirements:
Skills Required:
Additional Requirements:
- Age At most 30 years
- Requirements:
- Experience: Prior experience in a customer service or receptionist role is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in basic computer operations and MS Office tools.
- Problem-solving and customer-centric attitude.
Responsibilities & Context:
Job Responsibilities:
- Welcome and assist customers at the service center in a professional and friendly manner.
- Record customer complaints or requests accurately in the system and provide clear explanations about service procedures.
- Communicate service timelines and updates to customers effectively.
- Coordinate with technicians and service teams to ensure timely processing of service orders.
- Maintain an organized reception area and ensure all customer interactions are handled efficiently.
- Handle inquiries about products, services, warranties, and repair costs.
- Manage daily administrative tasks, including invoice generation, payment collection, and documentation.
- Provide feedback from customers to the management for continuous service improvement.
Job Other Benifits:
- Why Join Us?
Opportunity to work with a leading technology service provider.
Career growth and development opportunities.
Collaborative and friendly work environment.
Competitive salary and benefits package.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
