Executive, Customer Service
Job Description
Title: Executive, Customer Service
Company Name: Local franchisee of a well reputed global Shipping Company
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies
- Freshers are also encouraged to apply.
Published: 2026-03-02
Application Deadline: 2026-03-06
Education:
- Bachelor/Honors
- Masters
Requirements:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
Mindset: Extreme attention to detail and a disciplined approach to deadlines.
Very good communication skills and computer proficiency required
Responsibilities & Context:
Key Responsibilities
Documentation Management: Handle Import/Export documentation, including Bill of Lading (B/L) issuance, Arrival Notices, and Delivery Orders (D/O).
Client Coordination: Act as the primary point of contact for freight forwarders, shippers, and consignees regarding vessel schedules and cargo status.
System Integrity: Update global logistics systems with high accuracy to ensure seamless tracking across the supply chain.
Problem Resolution: Proactively resolve issues related to cargo claims, vessel delays, or port authorities.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
