Executive - Call Centre
Job Description
Title: Executive - Call Centre
Company Name: CountryFields & Farmhouse Company Ltd
Vacancy: --
Age: At most 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 2 to 3 years
Published: 2026-07-09
Application Deadline: 2026-07-28
Education:
- Bachelor degree in any discipline
Requirements:
- 2 to 3 years
Skills Required:
Additional Requirements:
- Age At most 30 years
- Only Female
2-3 years` experience in customer service, product marketing, sales support, or a similar field
Excellent communication skills in Bangla with working knowledge of English
Strong communication and interpersonal skills
Customer-focused with a professional and positive attitude
Proficiency in MS Excel and/or Google Sheets
Ability to manage online customer inquiries efficiently
Good documentation, reporting, and follow-up skills
Responsibilities & Context:
A rapidly growing Food Products Venture, part of a reputed corporate organization with its Head Office in Dhaka, invites applications from dynamic, customer-oriented, and result-driven female candidates for the above position. The role offers an attractive remuneration package and excellent career growth opportunities.
KEY RESPONSIBILITIES
Respond to customer inquiries received through the hotline, Facebook, and other communication channels
Record, verify, and maintain customer information and sales leads
Assign leads to Sales Executives/Team Leaders and monitor timely follow-up
Track pending, unattended, and unconverted prospects to ensure effective lead management
Coordinate with Sales Teams and Accounts regarding lead status, payments, and customer issues
Prepare daily and weekly lead status reports and performance summaries
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
