Asst. Executive/Executive-Call Center, Bumbellbee Limited

Job Description

Title: Asst. Executive/Executive-Call Center, Bumbellbee Limited

Company Name: Anvir Bashundhara Group

Vacancy: 02

Age: 22 to 30 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 2 years

• Bachelor/Honors

• At least 2 years

• Age 22 to 30 years

·         Proficiency in Microsoft Excel and other office software

·         Ability to prepare accurate daily and monthly reports

·         Strong communication and interpersonal skills.

·      Ability to work independently as well as in a team

·       Self-motivated, proactive, and capable of taking initiative.

Bumbellbee Limited is looking for a call center executive to join our team. He/She will be responsible for Provide better service to the customer’s physically, over phone to collaborate with customer to solve his problem.

·         Handle inbound and outbound customer calls;

·         Receive and record customer complaints and assign them to field technicians;

·         Provide prompt and effective customer care support;

·         Prepare daily and monthly reports;

·         Maintain customer service records and documentation;

·   Any other task assigned by the management

• Gratuity
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• As per company policy