Customer Service Representative (Night Shift)

Job Description

Title: Customer Service Representative (Night Shift)

Company Name: Youth Net Software & Technologies Ltd

Vacancy: 2

Age: At most 35 years

Job Location: Dhaka (Uttara Sector 4)

Salary: Tk. 18000 - 20000 (Monthly)

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Direct Selling/Marketing Service Company


Published: 2026-07-10

Application Deadline: 2026-07-10

Education:
    • HSC
    • Diploma
    • Bachelor/Honors


Requirements:
  • At least 1 year
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Direct Selling/Marketing Service Company


Skills Required: EnglishLanguage,Fluent in English

Additional Requirements:
  • Age At most 35 years


Responsibilities & Context:

E-commerce Customer Service Representative (Night Shift)

Working Hours: 10:00 PM – 7:00 AM (Rotating schedule)

Job Responsibilities:

  • Gain an in-depth understanding of product details and master relevant professional knowledge and platform policies.

  • Provide customer support and communication for North American clients via English-language channels.

  • Respond promptly to inquiries, resolve issues, and facilitate order conversions. Track orders from initiation to fulfillment.

  • Analyze customer needs, document complaints/feedback, and maintain strong client relationships.



Job Other Benifits:
  • Medical allowance,Performance bonus,Mobile bill,T/A
  • Salary Review: Yearly
  • Festival Bonus: 2
    • Unlimited Snacks facilitate

    • Weekly 01 (One) day

    • Bangla New Year Allowance

    • Sells Performance Incentive

    • Foreign Training Opportunity



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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