Title: Customer Service Representative (Night Shift)
Company Name: Youth Net Software & Technologies Ltd
Vacancy: 2
Age: At most 35 years
Job Location: Dhaka (Uttara Sector 4)
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
E-commerce Customer Service Representative (Night Shift)
Working Hours: 10:00 PM – 7:00 AM (Rotating schedule)
Job Responsibilities:
Gain an in-depth understanding of product details and master relevant professional knowledge and platform policies.
Provide customer support and communication for North American clients via English-language channels.
Respond promptly to inquiries, resolve issues, and facilitate order conversions. Track orders from initiation to fulfillment.
Analyze customer needs, document complaints/feedback, and maintain strong client relationships.
Unlimited Snacks facilitate
Weekly 01 (One) day
Bangla New Year Allowance
Sells Performance Incentive
Foreign Training Opportunity