Title: Executive, Call Center
Company Name: Alliance Hospital Limited
Vacancy: 2
Age: 18 to 25 years
Job Location: Dhaka
Salary: Tk. 12000 - 24000 (Monthly)
Experience:
Greet over phone and welcome patients, visitors, and guest in a warm and professional manner.
Receive all incoming letters, parcel and ensure daily PABX services.
Control telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
To provide accurate information about doctors, sitting time, departments, location of services provided etc.
Answering telephone calls and conversation politely.
Coordinating patients with admission procedures.
Dealing with all requests in an efficient and courteous manner.
Scheduling appointments for patients.
Making sure that the appointments system runs smoothly.
Accurately collecting information and personal details about patients.