Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Diamond World Ltd.

Vacancy: 5

Age: Na

Job Location: Dhaka

Salary: Tk. 20000 (Monthly)

Experience:

Published: 2026-03-01

Application Deadline: 2026-03-31

Education:

Requirements:

Skills Required:

Additional Requirements:

Responsibilities & Context:

  • Make outbound calls to customers, collecting different types of informations and store accordingly in the company database.

  • Inform customers about our products, services, offers and different campaigns. Use unique selling points to highlight our product features over the call.

  • Assist customers with product price and quality related issues.

  • Take part in database related information entry whenever needed.

  • Take complaints and valued suggestions from the customers, follow up properly if and when any issue arises.

  • Meeting call targets every day and prepare report accordingly.

  • Assist in present and promote products using solid selling techniques to existing and prospective customers.

  • Work from the branches and assist customers to try our products if needed.

  • Any other duties assigned by the management if and when required basis.



Job Other Benifits:
    • Life & Health Insurance

    • Medical Allowance

    • Yearly Salary Review

    • Two Festival Bonuses on Gross Salary

    • Provident Fund

    • Leave Encashment

    • Snacks Bill



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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