Customer Support Representative

Job Description

Title: Customer Support Representative

Company Name: City Cab Palm Springs

Vacancy: 4

Age: 20 to 35 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-08-11

Application Deadline: 2026-08-21

Education:

Requirements:

Skills Required:

Additional Requirements:

  • Age 20 to 35 years


Responsibilities & Context:

City Cab Palm Springs has been serving the Palm Springs community since 2008, providing safe, reliable, and professional transportation services. We’re looking for a dedicated Customer Support Representative to join our team long term. Our company has a laid-back, supportive environment, but we value professionalism and commitment to excellent customer service.

Key Responsibilities:

  • Answer customer calls and messages promptly and professionally

  • Assist passengers with booking, inquiries, and ride-related issues

  • Remain calm and empathetic while handling stressful or escalated situations

  • Effectively manage and diffuse conflicts with professionalism

  • Coordinate with drivers and dispatch rides efficiently

  • Maintain accurate records and update trip details in real time



Job Other Benifits:

    What We Offer: Remote working facilities (work from anywhere in the country) Friendly and laid-back work environment Opportunity to grow within the company Long-term, stable employment



Employment Status: Part Time

Job Work Place: Work from home

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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