Assistant Manager / Senior Executive (Customer Service)

Job Description

Title: Assistant Manager / Senior Executive (Customer Service)

Company Name: A well-reputed international Shipping company

Vacancy: --

Age: At most 35 years

Job Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Overseas Companies

• Bachelor/Honors
• Masters

• At least 2 years
• The applicants should have experience in the following business area(s): Overseas Companies

• Age At most 35 years

• Sound knowledge in computer skills (MS Office, Outlook).

• Communication in English Proficiency

• Must have minimum 2 years’ experience in freight forwarding/ Logistics shipping.

• International Logistics shipping experience will be given preference.

Company Overview:

A well-reputed international Shipping company’s logistic office is looking for young, energetic candidates to fill the following vacant positions for the Dhaka office.

This potential candidate should be prepared to work in a fast-paced team environment and continue the placement, having gained broad experience in various aspects of Shipping & logistics.

Job Location: Gulshan-1. Dhaka, Bangladesh.

Job Responsibilities:

• Provide customer service including response customer query and concern by precise communication

• Attend customer calls professionally & timely.

• Corresponding with foreign customers

• Capable of resolving issues and handling customer complaints

• Accept booking and necessary update into the system within timeframe

• Understand customer needs and serve them with satisfaction