Call Center Representative

Job Description

Title: Call Center Representative

Company Name: Central Hospital Limited

Vacancy: 2

Age: Na

Job Location: Dhaka (Green Road)

Salary: Negotiable

Experience: --

Published: 2026-09-27

Application Deadline: 2026-10-03

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Receive and handle incoming calls from patients and attendants professionally.

• Provide accurate information regarding hospital services, doctors' schedules, appointments, departments, and facilities.

• Make outbound calls for appointment confirmation, follow-up, and patient communication.

• Handle patient queries and complaints with patience and professionalism.

• Coordinate with OPD, Reception, Emergency, Billing, Diagnostic and other relevant departments.

• Maintain proper records of calls, appointments, inquiries, and complaints.

• Ensure excellent customer service and patient satisfaction.

• Perform any other duties assigned by the management.

• Medical allowance,Insurance
• Lunch Facilities: Partially Subsidize
• Festival Bonus: 2

• Attractive salary for deserving candidate.

• As per hospital policy.