Call Centre Executive
Job Description
Title: Call Centre Executive
Company Name: Pro Info & Edu Consultant
Vacancy: 3
Age: 20 to 30 years
Job Location: Dhaka (Banani)
Salary: Negotiable
Experience:
Published: 2026-08-11
Application Deadline: 2026-08-31
Education:
- HSC
- Bachelor of Business Administration (BBA)
Requirements:
Skills Required: Microsoft Office,Product knowledge
Additional Requirements:
- Age 20 to 30 years
- Only Female
- Excellent communication and interpersonal skills.
- Previous experience in a call Centre or customer service role is preferred.
- Strong problem-solving skills and ability to work under pressure·
- Proficiency in MS Office and CRM software·
- Ability to multitask and prioritize workload·
- Fluency in English & Bangla.
Responsibilities & Context:
Manage day-to-day customer inquiries, ensuring efficient and effective resolutions.
Respond to customer inquiries and provide timely and accurate information.
Resolve customer complaints and issues in a timely manner.
Assist in developing and implementing communication strategies to promote company products and services.
Work closely with other teams to ensure smooth customer service operations.
Update and maintain customer database with accurate information.
Coordinate with other departments to ensure smooth communication flow.
Ensure a positive customer experience by being responsive, courteous, and professional.
Maintain up-to-date knowledge of company products, services, and policies.
Job Other Benifits:
- Mobile bill,Tour allowance
- Salary Review: Yearly
- Festival Bonus: 2
Festival Bonus: 2 (Yearly)
Engaging Work Environment.
Free afternoon snacks.
One Extra Thursday Off in Every Month
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
