Title: Executive - Customer Service
Company Name: A Reputed Consulting Firm
Vacancy: --
Age: At least 25 years
Job Location: Dhaka (Hatirpool)
Salary: Negotiable
Experience:
Handle student/customer inquiries through phone & social media.
Provide information regarding courses, fees, schedules, admission and examinations.
Manage student enrollment, registration and related documentation.
Handle student queries, complaints and feedback professionally.
Follow up with prospective students regarding admission and payments.
Coordinate exam registration, attendance, mock tests and academic activities.
Maintain student records, payment information and service requests.
Prepare daily/weekly reports and perform data entry and documentation.
Support promotional activities, seminars, orientations and other events.
Perform other administrative and customer service duties as assigned.