Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Sako Landmark Ltd

Vacancy: 2

Age: At least 20 years

Job Location: Dhaka (Savar)

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate

• Bachelor's Degree in any discipline

• At least 1 year
• The applicants should have experience in the following business area(s): Real Estate

• Age At least 20 years
• Only Female

• 1–2 years of experience in Customer Care, Client Service, Sales Support or related fields preferred.

• Excellent communication and interpersonal skills.

• Good command of Bangla and English.

• Strong customer service and relationship-building skills.

• Basic computer knowledge and proficiency in MS Office.

• Positive attitude and ability to work under pressure.

• Experience in Real Estate/Property sector will be an advantage.

Career Opportunity

SAKO LANDMARK LTD.

Connecting the land and people

Sako Landmark Ltd., a growing real estate company, is looking for competent, energetic and career-oriented individuals for the following positions:

• Handle customer inquiries through phone, WhatsApp, email and other communication channels.

• Provide accurate information about company projects, products and services.

• Maintain professional communication and positive relationships with customers.

• Receive, record and follow up on customer complaints and service requests.

• Coordinate with Sales, Marketing and other departments to resolve customer issues.

• Follow up regularly with prospective and existing customers.

• Maintain customer information and communication records.

• Ensure customer satisfaction through timely and professional service.

• Prepare customer-related reports as required

• Salary: Negotiable, based on qualification and experience.

• Festival Bonus

• Annual Salary Review/Increment as per company policy

• Mobile/Communication Allowance where applicable

• Other benefits as per company policy