Title: Call Center Executive
Company Name: La Garrocha (BD) Ltd
Vacancy: 02
Age: 18 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Published: 2026-09-20
Application Deadline: 2026-10-10
Education:
Handle customer inquiries through phone calls, Facebook, Messenger, WhatsApp and other digital communication channels.
Respond promptly and professionally to customer inquiries and provide accurate information about products, prices, offers, sizes and availability.
Assist customers with online orders and order-related queries.
Follow up with customers regarding pending, confirmed and delivered orders.
Handle customer complaints professionally and provide appropriate solutions.
Coordinate with the sales, e-commerce and delivery teams when required.
Maintain proper records of customer interactions and orders.
Manage and respond to customer comments, messages and inquiries on LEND's social media platforms, ensuring a positive customer experience and building strong customer relationships.