CRM Executive
Job Description
Title: CRM Executive
Company Name: Padma Online
Vacancy: 1
Age: 18 to 30 years
Job Location: Rajshahi
Salary: Negotiable
Experience:
- At most 2 years
- The applicants should have experience in the following business area(s): ISP
- Freshers are also encouraged to apply.
Published: 2026-09-17
Application Deadline: 2026-10-17
Education:
- Diploma in Engineering in Computer Science & Engineering
- Higher Secondary
- Bachelor/Honors
Requirements:
- At most 2 years
- The applicants should have experience in the following business area(s): ISP
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 18 to 30 years
- Only Female
Excellent Bangla communication & basic English
MS Word, Excel, Email & Internet
CRM/customer-management software familiarity
Good communication & problem-solving ability
Professional, polite and customer-focused attitude
Ability to work under pressure and as part of a team
Responsibilities & Context:
Manage customer inquiries, complaints & service requests
Maintain and update customer information in CRM/database
Follow up with new and existing customers
Coordinate with NOC, Technical & Field Support teams
Monitor service issues and ensure timely resolution
Maintain daily/weekly/monthly customer reports
Support customer retention and satisfaction
Maintain professional communication with customers
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
