Officer, Customer Support
Job Description
Title: Officer, Customer Support
Company Name: E-Zone HRM Limited
Vacancy: 200
Age: At most 31 years
Job Location: Dhaka (Mohakhali)
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
Published: 2026-08-13
Application Deadline: 2026-09-12
Education:
- Bachelor degree in any discipline
Requirements:
Skills Required:
Additional Requirements:
- Age At most 31 years
- No prior experience is required; fresh graduates are highly encouraged to apply
- Excellent communication skills
- Strong team player with proficiency in MS Word and MS Excel
- Ability to perform under time constraints
Responsibilities & Context:
We’re Hiring Fresh Talent!
Join a reputed MFS organization as "Officer, Customer Support" and kick-start your career in a dynamic work environment under E-Zone.
Job Nature: Desk Job under Customer Service Division
Working Schedule: Rotational Shifts / Roster Duty (6 days a week)
Morning Shift: 7:00 AM – 3:00 PM (Male & Female)
Evening Shift: 3:00 PM – 11:00 PM (Male & Female)
Night Shift: 11:00 PM – 7:00 AM (Male only)
[Note: You cannot choose a particular shift to work, as everyone is required to work on a rotational shift basis. Female employees will only be exempt from night shifts]
Core Responsibilities:
- Provide outstanding customer service by addressing inquiries and concerns promptly.
- Resolve customer complaints efficiently, offering viable solutions.
- Maintain and update the call center database with accurate information.
- Assist clients with questions about various products and services, aiming to resolve any issues.
- Engage potential customers by providing detailed information on products and services.
Job Other Benifits:
- Transportation services will be provided for Morning & Evening Shifts
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
