Call Center - Coordinator
Job Description
Title: Call Center - Coordinator
Company Name: Marie Stopes Bangladesh (MSB)
Vacancy: --
Age: At least 24 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 20000 (Monthly)
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Clinic
Published: 2026-09-01
Application Deadline: 2026-09-09
Education:
Graduation in discipline.
Medical Assistant course from MATS from any Govt. approved institutions.
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): Clinic
Skills Required:
Additional Requirements:
- Age At least 24 years
1/2 years working experience in Call Center will be given preference
Candidates should be polite, nice voice tone, active listener & cordial with client.
Computer proficiency will be given preference.
Good communication skills in Bengali
Proficiency in smart phone usage for work-related tasks.
Responsibilities & Context:
Key Responsibilities:
- Handle incoming and outgoing client calls professionally.
- Provide accurate information about clinic services.
- Conduct client follow-up and appointment reminder calls.
- Listen to client queries and resolve or escalate issues appropriately.
- Maintain accurate records of calls, appointments, and client feedback.
- Ensure client confidentiality and follow organizational policies.
- Collect and communicate client feedback for service improvement.
- Perform other duties assigned by the supervisor.
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
