Internship Opportunity – Call Center & Customer Service

Job Description

Title: Internship Opportunity – Call Center & Customer Service

Company Name: American Wellness Center

Vacancy: 2

Age: At most 34 years

Job Location: Dhaka (Dhanmondi 32, Sukrabad)

Salary: --

Experience:

Published: 2026-09-01

Application Deadline: 2026-09-16

Education:

Requirements:

Skills Required: Customer Care,Customer Relationship

Additional Requirements:

• Age At most 34 years

• Good communication skills in Bangla

• Basic conversational English skills

• Comfortable speaking with customers over the phone

• Basic computer and internet skills

• Positive attitude, patience, and willingness to learn

• Good listening and problem-solving ability

Key Responsibilities

• Receive and make customer calls professionally

• Respond to customer inquiries and provide accurate information

• Follow up with customers when required

• Assist customers with appointments, services, products, or general queries

• Record customer information and update relevant systems

• Handle customer complaints politely and escalate issues when necessary

• Maintain a professional and friendly attitude while communicating with customers

• Coordinate with other departments to resolve customer concerns

• Maintain daily call and follow-up records

What You Will Learn:

• Professional customer communication

• Call center operations

• Customer relationship management

• Complaint handling and problem solving

• Telephone etiquette

• CRM/ERP software usage

• Team coordination and workplace communication

Internship Benefits

• Practical work experience

• Internship certificate upon successful completion

• Professional training and supervision

• Opportunity to develop communication and customer service skills

• Potential opportunity for permanent employment based on performance