Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: The Pharma 360

Vacancy: 1

Age: Na

Job Location: Dhaka (Mohammadpur Housing)

Salary: Tk. 10000 - 12000 (Monthly)

Experience: --

Published: 2026-09-01

Application Deadline: 2026-09-11

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

  • Manage and process customer orders received through the company website.

  • Respond promptly and professionally to customer messages and comments on Facebook.

  • Handle customer inquiries and provide accurate information regarding products and orders.

  • Manage and monitor the company’s Facebook Page.

  • Publish scheduled posts and maintain regular page activities.

  • Manage orders and delivery-related activities through Steadfast Courier.

  • Follow up on orders and coordinate with the relevant team when required.

  • Maintain professional communication with customers and ensure a positive customer experience.



Job Other Benifits:
  • Salary Review: Yearly
  • Festival Bonus: 2
    • Attractive salary: BDT 10,000 – 12,000 per month

    • Book Upsell Incentive: BDT 20 per successful upsell

    • Product Upsell Incentive: BDT 30 per successful upsell

    • Performance-based earning opportunity through additional incentives.

    • Supportive and professional working environment.



Employment Status: Full Time

Job Work Place:

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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