Customer Service Representative

Job Description

Title: Customer Service Representative

Company Name: Digicon Technologies PLC.

Vacancy: 50

Age: 20 to 34 years

Job Location: Dhaka (Mirpur)

Salary: --

Experience:

Published: 2026-08-30

Application Deadline: 2026-09-29

Education:

• Diploma
• Bachelor/Honors

• Age 20 to 34 years

• Need to handle incoming calls to the prospective customers pertaining to the Client`s business.

• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.

• Identify customer needs, clarify information and provide solutions.

• Perform every call actively to solve client`s problem.

• Must be knowledgeable about Facebook (Social media), email & web chat.

• Refer unresolved customer grievances to designated persons for further investigation.

• Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.

• Report time to time to the team leader for complicated issues.