Sales Executive - Customer Support

Job Description

Title: Sales Executive - Customer Support

Company Name: Ishrat's IELTS

Vacancy: 2

Age: Na

Job Location: Dhaka (Mirpur 10)

Salary: Tk. 18000 - 25000 (Monthly)

Experience: --

Published: 2026-08-30

Application Deadline: 2026-09-09

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

• Handle inbound and outbound calls with prospective and existing students and convert inquiries into admissions.

• Provide accurate information and counseling regarding courses, schedules, fees, and admission procedures.

• Follow up with potential students through phone calls, Facebook, WhatsApp, and other communication channels to support enrollment.

• Respond promptly and professionally to student inquiries, messages, and comments.

• Achieve assigned monthly admission and sales targets.

• Maintain regular communication with interested students and ensure effective lead follow-up.

• Update and maintain student, lead, and admission records accurately using Google Sheets, MS Excel, and other relevant tools.

• Prepare daily, weekly, and monthly sales and admission reports.

• Coordinate with teachers, students, and the management team regarding class schedules and student communication.

• Assist in managing both online and offline classes and ensure smooth communication between teachers and students.

• Handle student concerns professionally and provide appropriate support to ensure a positive customer experience.

• Maintain proper documentation and ensure all sales-related information is accurately recorded.

• Support promotional campaigns and admission activities when required.

• Perform other sales, administrative, and operational responsibilities assigned by the management.