Job Description

Title: Sales Executive - Customer Support

Company Name: Ishrat's IELTS

Vacancy: 2

Age: 22 to 32 years

Job Location: Dhaka (Mirpur 10)

Salary: Tk. 15000 - 25000 (Monthly)

Experience:

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center, Educational Technology (Edtech) Startup, Training Institutes
• Freshers are also encouraged to apply.

• Bachelor/Honors

• Bachelor’s Degree in BBA, Business Administration, Marketing, or another relevant field is preferred.
• Fresh graduates with strong communication and sales skills are encouraged to apply.

• 1 to 3 years
• The applicants should have experience in the following business area(s): Call Center, Educational Technology (Edtech) Startup, Training Institutes
• Freshers are also encouraged to apply.

• Age 22 to 32 years
• Only Female

Requirements

• Excellent verbal communication and interpersonal skills.
• Confidence in making phone calls, counseling students, and converting inquiries into admissions.
• Good command of Bangla; proficiency in English is an advantage.
• Basic to good working knowledge of Google Sheets, MS Excel, and other office applications.
• Familiarity with Facebook Messenger, WhatsApp, and online communication tools.
• Strong follow-up skills and the ability to work under pressure and meet targets.
• Responsible, organized, proactive, and willing to learn.
• Previous experience in sales, telemarketing, customer service, or educational consultancy will be an advantage.

Job Circular: Sales Executive

Company: Ishrat’s IELTS

Workplace: Mirpur Branch, Dhaka

Job Category: Sales, Admission & Course Coordination

Job Overview

Ishrat’s IELTS is looking for a proactive, target-oriented, and responsible Sales Executive to join our Mirpur branch. The ideal candidate will be responsible for handling student inquiries, converting leads into admissions, managing communication channels, and coordinating course-related activities for both online and offline students.

Work Location

Ishrat’s IELTS, Mirpur Branch, Dhaka

Key Responsibilities

• Handle inbound and outbound calls with prospective and existing students and convert inquiries into admissions.
• Provide accurate information and counseling regarding courses, schedules, fees, and admission procedures.
• Follow up with potential students through phone calls, Facebook Messenger, WhatsApp, and other communication channels to support enrollment.
• Respond promptly and professionally to student inquiries, messages, and comments.
• Achieve assigned monthly admission and sales targets.
• Maintain regular communication with interested students and ensure effective lead follow-up.
• Update and maintain student, lead, and admission records accurately using Google Sheets, MS Excel, and other relevant tools.
• Prepare daily, weekly, and monthly sales and admission reports.
• Coordinate with teachers, students, and the management team regarding class schedules and student communication.
• Assist in managing both online and offline classes and ensure smooth communication between teachers and students.
• Handle student concerns professionally and provide appropriate support to ensure a positive customer experience.
• Maintain proper documentation and ensure all sales-related information is accurately recorded.
• Support promotional campaigns and admission activities when required.
• Perform other sales, administrative, and operational responsibilities assigned by the management.

Salary: BDT 15,000-25,000 per month, depending on experience and suitability. Full-time employment at the Ishrat`s IELTS Mirpur branch. Performance-based incentives may be offered against admission targets. Opportunity to develop professional skills in sales, student counseling, and education management.