Japanese Language Expert - Operations
Job Description
Title: Japanese Language Expert - Operations
Company Name: A Reputed MNC
Vacancy: 2
Age: 28 to 40 years
Job Location: Dhaka
Salary: Tk. 50000 - 80000 (Monthly)
Experience:
- 3 to 7 years
- The applicants should have experience in the following business area(s): Training Institutes, BPO/ Data Entry Firm, Multinational Companies, Hotel, Airline, Group of Companies
Published: 2026-08-31
Application Deadline: 2026-09-30
Education:
- Bachelor/Honors
Requirements:
- 3 to 7 years
- The applicants should have experience in the following business area(s): Training Institutes, BPO/ Data Entry Firm, Multinational Companies, Hotel, Airline, Group of Companies
Skills Required:
Additional Requirements:
- Age 28 to 40 years
Responsibilities & Context:
A reputed multinational organization is seeking a dynamic, customer-focused, and highly professional Japanese Language Expert to support and oversee operational activities, stakeholder communication, customer experience, and compliance requirements while ensuring seamless coordination with German-speaking stakeholders and officials
Maintain effective communication with Japanese-speaking clients, stakeholders, clients, and business partners.
Manage day-to-day operational activities
Translate and interpret business communications, policies, correspondence, and operational documents.
Provide language support during meetings, audits, inspections, and client interactions.
Ensure excellent customer service and customer satisfaction across all touchpoints
Handle escalated applicant and customer queries via email, telephone, and in person.
Monitor operational performance and ensure achievement of service delivery targets.
Ensure compliance with standard operating procedures (SOPs), local regulations, and global operational standards.
Review reports, maintain accurate records, and ensure operational excellence.
Coordinate with stakeholders while monitoring productivity, TAT, quality, and service levels.
Drive process improvements, business growth, and ensure compliance with all security and safety standards.
Job Other Benifits:
- Profit share,Provident fund,Performance bonus,Weekly 2 holidays,Medical allowance
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
