Executive- Call Center / Front Desk

Job Description

Title: Executive- Call Center / Front Desk

Company Name: Al-Jami Diagnostic Center

Vacancy: 5

Age: At least 24 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-08-27

Application Deadline: 2026-09-20

Education:

• Bachelor/Honors

• Bachelor’s degree in any discipline or equivalent work experience.

• Age At least 24 years

• Ability to work under pressure and need good team work skill.

• Proven experience as a front desk officer, receptionist, or in customer service, call center get extra privilege

• Excellent communication and interpersonal skills.

• Proficiency in MS Office (Word, Excel, Outlook) and familiarity with office equipment (printers, scanners, etc.).

• Strong organizational and multitasking abilities.

• Professional appearance and positive attitude.

• Ability to handle confidential information with integrity.

• Should be smart, energetic, amiable and presentable

Job Summary:

The Call Center Executive serves as the first point of contact for visitors, clients, and employees.

This role is responsible for creating a welcoming environment, managing front office operations,

and providing administrative support to ensure smooth day-to-day functioning of the workplace.

Key Responsibilities:

• Greet and welcome visitors, directing them to the appropriate person or department.

• Answer, screen, and forward incoming phone calls promptly and professionally.

• Able to make and receive minimum 100 phone calls of customer per day.

• Handle inquiries in person, by phone, and via email.

• Computer application like Photoshop, Illustrator, Good typing speed , Video Editing skill must needed .

• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.

• Manage visitor logbooks and enforce security protocols.

• Schedule and manage meeting rooms, appointments, and conference calls as required.

• Assist with administrative tasks such as data entry, filing, photocopying, and document preparation.

• Coordinate with internal departments for facility-related requests.