Call Center Executive (Female)
Job Description
Title: Call Center Executive (Female)
Company Name: Ali Sheba Limited
Vacancy: --
Age: 20 to 30 years
Job Location: Dhaka (Mirpur)
Salary: Negotiable
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): E-commerce
Published: 2026-09-03
Application Deadline: 2026-10-02
Education:
- HSC
- Bachelor of Commerce (BCom)
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): E-commerce
Skills Required:
Additional Requirements:
- Age 20 to 30 years
- Only Female
Good communication and interpersonal skills.
Fluent in Bangla; basic English communication skills preferred.
Polite, patient, and customer-friendly attitude.
Basic computer knowledge and ability to use MS Office.
Ability to handle multiple customer queries efficiently.
Previous experience in an e-commerce/call center/customer service role will be an advantage.
Responsibilities & Context:
Handle incoming and outgoing customer calls professionally.
Respond to customer inquiries regarding products, orders, delivery, payment, and returns.
Confirm customer orders and ensure accurate order information.
Follow up with customers regarding pending, cancelled, or delivered orders.
Handle customer complaints and provide appropriate solutions.
Coordinate with the delivery and operations teams to resolve customer issues.
Maintain accurate records of customer interactions and orders.
Inform customers about ongoing offers, promotions, and new products.
Provide excellent customer service and maintain a positive relationship with customers.
Perform other customer service-related duties as assigned by management.
Job Other Benifits:
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
