Tele-sales & Client Relationship Executive

Job Description

Title: Tele-sales & Client Relationship Executive

Company Name: AMERICAN VISA CENTER

Vacancy: --

Age: At least 20 years

Job Location: Dhaka (Motijheel)

Salary: --

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service

• HSC
• Bachelor/Honors

• Minimum HSC / Bachelor’s degree from any recognized institution

• 1 to 2 years
• The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service

• Age At least 20 years

• Minimum 1–2 years of experience in Tele-sales, Sales, Service Sales, Customer

• Freshers with exceptional communication and sales ability may also be considered.

• Male and Female candidates are encouraged to apply.

• For female candidates: Confidence in front of the camera and willingness to participate in Facebook Live and video content creation will be considered an added advantage.

• Relationship Management, Business Development, Call Center or a similar position.

• Excellent verbal communication and conversation skills.

• Strong persuasion, negotiation and objection-handling ability.

• Ability to confidently communicate with clients over the phone.

• Strong sales mindset and target-oriented attitude.

• Good listening and interpersonal skills.

• Ability to understand customer needs and recommend appropriate services.

• Good follow-up and lead management skills.

• Ability to work under pressure and meet monthly targets.

• Basic computer literacy and ability to work with CRM/Google Sheets.

• Good command of Bangla and English communication.

• Previous experience in visa consultancy, travel agency, immigration, banking,

• insurance, real estate, education consultancy or other service-based sales will be an advantage.

Additional Responsibilities for Female Candidates

Female candidates who are comfortable in front of a camera will be preferred for additional responsibilities such as:

• Facebook Live sessions

• Video content creation

• Client-focused promotional videos

• Social media presentations and awareness content

• Short-form video/Reels/TikTok-style content related to U.S. visa services

Preferred Skills

• Tele-sales & Lead Conversion

• Customer Relationship Management

• Service Sales

• Business Development

• Client Counseling

• Negotiation & Persuasion

• Objection Handling

• Lead Follow-up

• Sales Closing

• Excellent Communication

• Presentation Skills

• Social Media Communication

• Facebook Live & Video Content Creation

Candidate Profile

We are looking for someone who is:

• Confident and professional

• Highly communicative and outgoing

• Persuasive but customer-friendly

• Smart and presentable

• Responsible and disciplined

• Quick to learn

• Comfortable speaking with new people

• Passionate about sales and achieving targets

• Able to handle rejection and challenging customers positively

About the Company

American Visa Center is a leading U.S. B1/B2 Visa Consultancy Agency in Bangladesh, specializing in U.S. Tourist, Visit, Business and related non-immigrant visa processing services. We are looking for an energetic, confident and target-oriented Sales & Client Relationship Executive who can communicate professionally with potential clients, understand their requirements, explain our services and convert qualified prospects into clients.

Job Location: AMERICAN VISA CENTER, Globe Chamber [6th Floor],104 Motijheel C/A, Dhaka-1000

Job Responsibilities

• Handle incoming calls from potential clients generated through Facebook and other digital marketing campaigns.

• Professionally communicate with prospects and understand their visa requirements, travel plans and expectations.

• Explain the U.S. B1/B2 visa application process, consultancy services, requirements and procedures clearly and confidently.

• Convert qualified leads into clients through effective sales communication and follow-up.

• Build trust and maintain strong relationships with prospective and existing clients.

• Conduct regular follow-ups through phone calls, WhatsApp and other communication channels.

• Handle client objections, questions and concerns professionally.

• Maintain accurate records of leads, follow-ups, conversions and client communications.

• Achieve monthly sales and conversion targets.

• Coordinate with the visa processing and operations team to ensure smooth client service.

• Identify high-potential leads and prioritize follow-ups accordingly.

• Maintain a professional attitude while dealing with clients from different backgrounds.

• Stay updated about U.S. visa-related procedures, company services and client communication strategies.

• Participate in promotional activities, campaigns and other business development initiatives.

• Competitive salary based on experience and capability

• Attractive performance-based sales incentives/commission

• Professional working environment

• Training and development opportunities

• Career growth opportunities

• Other company benefits as per company policy