Executive – Customer Care Service

Job Description

Title: Executive – Customer Care Service

Company Name: A Reputed Brand

Vacancy: 7

Age: At least 25 years

Job Location: Dhaka

Salary: Tk. 25000 - 30000 (Monthly)

Experience:

• 2 to 3 years

• Bachelor/Honors
• Diploma

• 2 to 3 years

• Age At least 25 years
• Only Female

• Minimum 2–3 years of experience in Customer Care, Customer Service, or a related role.

• Bachelor’s degree from any recognized institution.

• Excellent communication and interpersonal skills.

• Good command of both Bangla and English.

• Smart, confident, and presentable personality.

• Ability to handle customers professionally and patiently.

• Good computer literacy and basic knowledge of MS Office.

• Female candidates are encouraged to apply.

• Handle customer inquiries through phone, email, social media, and other communication channels.

• Provide accurate information and professional customer support.

• Maintain good relationships with existing and potential customers.

• Resolve customer complaints and issues promptly and professionally.

• Follow up with customers to ensure satisfaction.

• Maintain customer records and prepare necessary reports.

• Coordinate with internal teams to resolve customer-related issues.

• Ensure a positive customer experience and represent the company professionally.

• Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2