Customer Relationship Officer (Female Only)

Job Description

Title: Customer Relationship Officer (Female Only)

Company Name: Integrated Korea Education

Vacancy: 2

Age: Na

Job Location: Dhaka (Uttara Sector 7)

Salary: Tk. 17000 - 22000 (Monthly)

Experience: --

Published: 2026-02-28

Application Deadline: 2026-03-17

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Overview

We are looking for confident, smart, and success-driven Female Customer Relationship Officer to manage our students, parents, & agents inquiries, lead follow-ups, manage student data & information and track the progress. This role involves calling student, answer their queries, explaining study abroad as per company policy.

Important Responsibilities:

• Clearly explain study costs, programs and academic requirement to study abroad in South Korea.

• Follow up on leads generated from phone calls, Facebook, WhatsApp, Messenger, and website inquiries.

• Maintain daily call logs, student information, and follow-up records in Excel & google sheet.

• Receive, record, and properly document students/customer feedback, queries, and complaints

• Coordinate with sales and management teams to ensure smooth client handling

• Maintain excellent customer service standards to ensure client satisfaction

• Meet assigned service and follow-up targets.

• Perform any other customer-care or telesales-related tasks assigned by management.

• Performance bonus,Mobile bill,Over time allowance
• Salary Review: Half Yearly
• Festival Bonus: 3

• Instant paid comission upto **3000 BDT** for each successful communication with students.