Customer Service and Marketing Executive

Job Description

Title: Customer Service and Marketing Executive

Company Name: papercraft International

Vacancy: 10

Age: At least 16 years

Job Location: Dhaka (Banani)

Salary: Tk. 10000 (Monthly)

Experience:

Published: 2026-07-05

Application Deadline: 2026-07-15

Education:

    • HSC


Requirements:

Skills Required: Client Service/ Marketing,Communication,Customer Relationship,Customer Support through Phone,Energetic and self-motivated,Sales & Marketing,Self-confident,Social Media Management,Telesales

Additional Requirements:
  • Age At least 16 years
  • Only Female


Responsibilities & Context:

📢 WE ARE HIRING!

Customer Service & Marketing Executive (Part-Time)

📍 Location: Banani, Dhaka

🕒 Employment Type & Vacancy: Part-Time

📍Number of vacancies: 10 persons  

🏢 Company: Papercraft International 

About the Role:-

Papercraft International is looking for energetic, confident, and customer-focused individuals to join our growing team as Customer Service & Marketing Executive. If you enjoy communicating with people, guiding and building relationships, this opportunity is for you.

Fresher’s are highly encouraged to apply!

Key Responsibilities:- 

• Communicate with prospective clients via phone calls, WhatsApp, Facebook & other social media platforms available. 

• Provide accurate information about courses, admissions, tuition fees, deadlines and our services.

• Convert inquiries into successful enrolments through effective conversation and follow-up.

• Conduct inbound and outbound calls for lead nurturing and conversion.

• Manage social media platforms by responding to queries and maintaining engagement.

• Support student through the walk-in process and follow-up.

• Maintain lead tracking, follow-up records, and reports using Microsoft Excel or other CRM.

• Organize and maintain client documents in digital/soft formats.

• Submit daily reports on calls, follow-ups, conversions, and pending cases.

• Maintain strict confidentiality of all client information.


Working Hours

• Working Days: (Roster Shift)

• Office Hours and slots are: 10:00 AM to 02:30 PM and 02:30 PM – 07:00PM


Educational Requirement

• HSC or relevant


Other Requirements

• Excellent communication skills in Bangla (English proficiency will be an advantage).

• Strong interpersonal and customer service skills.

• Polite, patient, and solution-oriented attitude.

• Basic knowledge of handling phone calls and client communication.

• Ability to manage multiple client inquiries efficiently.

• Must own a smartphone.

• Previous experience in customer service, sales, enrolment, or a call center will be considered an advantage.

Students and candidates are encouraged to apply.


What We Offer

• Competitive part-time salary.

• Attractive performance bonuses based on successful enrolments.

• Professional training and career development opportunities.

• Friendly and supportive working environment.


📩 Apply Now- 

Send your CV to:  papercraftedu@gmail.com or info@papercraftltd.com



Job Other Benifits:
  • Mobile bill,Weekly 2 holidays,Performance bonus,Medical allowance
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Part Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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