We're Hiring: Customer Care Executive (Female)

Job Description

Title: We're Hiring: Customer Care Executive (Female)

Company Name: Capital powertech

Vacancy: 10

Age: 20 to 38 years

Job Location: Dhaka

Salary: Negotiable

Experience:

Published: 2026-07-07

Application Deadline: 2026-07-17

Education:

    • Diploma in Electrical


Requirements:

Skills Required: Call Centre Supervision/ Management,Call Support,Corporate Marketing,Sales & Marketing,Telecommunication,Telecommunication Products & Services

Additional Requirements:
  • Age 20 to 38 years
  • Only Female
  • Excellent communication skills in Bangla and English (spoken & written)

  • Strong interpersonal and listening skills

  • Ability to solve customer issues professionally and efficiently

  • Good knowledge of Facebook, Email, Messenger, and Web Chat support

  • Positive mindset with strong learning ability



Responsibilities & Context:
  • Handle incoming customer calls professionally

  • Provide accurate information and ensure customer satisfaction

  • Understand customer requirements and provide appropriate solutions

  • Resolve customer issues and complaints effectively

  • Manage customer communication through phone, email, Facebook, and web chat

  • Escalate complex issues to the concerned department/team leader

  • Investigate customer complaints and collect relevant information

✔️ Maintain service quality and response standards



Job Other Benifits:
  • T/A,Mobile bill
  • Salary Review: Half Yearly
  • Festival Bonus: 2
  • Festival Bonus

    Career Growth Opportunities

    Friendly and Professional Working Environment



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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