Customer Support & Social Media Executive
Job Description
Title: Customer Support & Social Media Executive
Company Name: SoftoBro
Vacancy: 3
Age: At least 18 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
- At most 3 years
- The applicants should have experience in the following business area(s): Travel Agency, Call Center
Published: 2026-10-03
Application Deadline: 2026-10-13
Education:
- Secondary
- Higher Secondary
- Diploma
- Bachelor/Honors
Requirements:
- At most 3 years
- The applicants should have experience in the following business area(s): Travel Agency, Call Center
Skills Required:
Additional Requirements:
- Age At least 18 years
- Only Female
Responsibilities & Context:
Receive incoming customer calls and provide accurate information professionally.
Communicate with customers through phone calls and social media platforms.
Follow up with potential and existing customers regularly.
Manage and maintain company Facebook, Instagram and TikTok pages.
Prepare engaging posts, captions and promotional content.
Publish and schedule posts, reels and other social media content.
Respond promptly to customer comments, messages and inquiries.
Create basic graphics using Canva or similar tools.
Perform basic video and Reels editing.
Monitor social media engagement and page performance.
Assist in online promotional campaigns and customer acquisition activities.
Maintain professional communication and ensure a positive customer experience.
Job Other Benifits:
- Performance bonus,Profit share
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
