Title: Inbound Call Center Agent – Titas Gas Customer Service
Company Name: Intellier Ltd.
Vacancy: --
Age: 18 to 30 years
Job Location: Dhaka (Kawran Bazar)
Salary: Tk. 20000 - 20000 (Monthly)
Experience:
Handle incoming customer calls and provide accurate information regarding Titas Gas services.
Assist customers with gas-related inquiries, complaints, billing information and service requests.
Register, document and follow up on customer complaints and service-related issues.
Provide timely resolutions or escalate complex issues to the appropriate department.
Maintain professional communication and ensure a positive customer experience.
Follow established service standards, call-handling procedures and quality guidelines.
Maintain accurate records of customer interactions in the designated system.