Call Centre Executive - (Evening Shift)
Job Description
Title: Call Centre Executive - (Evening Shift)
Company Name: Laam ltd
Vacancy: 10
Age: 22 to 32 years
Job Location: Dhaka (Pallabi)
Salary: Tk. 12500 (Monthly)
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Food (Packaged), Beverage, E-commerce, E-commerce Startup
- Freshers are also encouraged to apply.
Published: 2026-03-02
Application Deadline: 2026-04-01
Education:
- Higher Secondary
- Diploma
- Bachelor/Honors
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Food (Packaged), Beverage, E-commerce, E-commerce Startup
- Freshers are also encouraged to apply.
Skills Required: Call Center,Call Center Operation,call center training,Call centre training,Outbound and Inbound Calls
Additional Requirements:
- Age 22 to 32 years
Evening Shift (03:00 pm - 10:00 pm)
Responsibilities & Context:
Job Context
We are looking for a proactive and results-driven “Call Centre Executive” to join our energetic team. The selected candidate will be responsible for handling customer inquiries, managing online sales operations, and converting leads into sales while maintaining excellent customer service standards.
Job Responsibilities
Handle inbound and outbound calls professionally
Manage customer communication through phone, chat, and social media
Respond to online leads and convert inquiries into successful sales
Meet and exceed daily online sales targets
Collaborate with Sales & Operations teams to ensure smooth order processing
Provide solutions to customer issues with patience and professionalism
Receive customer complaints, record them in the system, and ensure proper resolution
Maintain a high standard of call quality as per organizational requirements
Conduct proactive customer outreach
Maintain a professional, courteous, and customer-first attitude
Take responsibility for achieving individual and team targets
Suggest improvements in sales and customer service processes
Job Other Benifits:
- Provident fund,Medical allowance,Performance bonus
- Salary Review: Half Yearly
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Earn Leave Encashment
Casual Leaves
Study Leaves
Festival Leaves
Sick/Medical Leaves
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
